At Details of Sonoma we strive to implement a standard of conduct that made
Hewlett-Packard Great. That standard was called the HP way.
The HP Way
We have trust and respect for individuals.
We approach each situation with the belief that people want to do a good job
and will do so, given the proper tools and support. We attract highly capable,
diverse, innovative people and recognize their efforts and contributions to the
company. HP people contribute enthusiastically and share in the success that
they make possible.
We focus on a high level of achievement and contribution.
Our customers expect HP products and services to be of the highest quality
and to provide lasting value. To achieve this, all HP people, especially
managers, must be leaders who generate enthusiasm and respond with extra effort
to meet customer needs. Techniques and management practices which are effective
today may be outdated in the future. For us to remain at the forefront in all
our activities, people should always be looking for new and better ways to do
We conduct our business with uncompromising integrity.
We expect HP people to be open and honest in their dealings to earn the trust
and loyalty of others. People at every level are expected to adhere to the
highest standards of business ethics and must understand that anything less is
unacceptable. As a practical matter, ethical conduct cannot be assured by
written HP policies and codes; it must be an integral part of the organization,
a deeply ingrained tradition that is passed from one generation of employees to
We achieve our common objectives through teamwork.
WWe recognize that it is only through effective cooperation within and among
organizations that we can achieve our goals. Our commitment is to work as a
worldwide team to fulfill the expectations of our customers, shareholders and
others who depend upon us. The benefits and obligations of doing business are
shared among all HP people.
We encourage flexibility and innovation.
We create an inclusive work environment which supports the diversity of our
people and stimulates innovation. We strive for overall objectives which are
clearly stated and agreed upon, and allow people flexibility in working toward
goals in ways that they help determine are best for the organization. HP people
should personally accept responsibility and be encouraged to upgrade their
skills and capabilities through ongoing training and development. This is
especially important in a technical business where the rate of progress is rapid
and where people are expected to adapt to change.